Our salon is now closed until it is safe to re-open following government guidelines and procedures in place for the COVID-19 (Coronavirus) outbreak. For any customers who booked appointments during our partial closure, you will be given priority booking once we open our doors again. Please keep checking our Facebook or Instagram pages for further updates.
Serenity Hair & Beauty Rooms

Terms and Conditions

  • 48 hour cancellation notice is required on all appointments – or there will be a 50% cancellation charge.
  • A 50% deposit will be taken on all large bookings.
  • Cheques are not accepted.
  • A consultation is required with all hair colouring services.
  • A skin test is required 48 hours prior to all hair colour services and eye treatments.
  • A consultation and patch test is required 48 hours prior to all IPL treatments.
  • Offers may be amended or withdrawn at any time.
  • All offers are under the Manager’s discretion.
  • Arrive 15 minutes before your service/treatment to allow time for filling in a consultation form to avoid cutting into treatment time.
  • Please make us aware of any medical conditions, allergies or any changes in health before the treatment.
  • Gift vouchers are valid for 12 months.
  • NHS staff will receive a 10% discount across all treatments with proof of NHS ID.
  • When booking through our online system please check you have the correct salon in the correct town otherwise you will loose any deposit you have paid for the appointment time taken.
  • When booking through our online system please read through questions thoroughly and answer them truthfully, if skin tests are answered incorrectly you will lose your deposit for the appointment time taken.